Last night I had decided to keep it as 1. I Filled it with water, no leaks. There is still a couple of small indentations, but not major creases/cracks and most of the dent came out naturally. 2. The other item I had to have replaced took over a month to come in and didn't want to wait that long. 3. It is a hassle to box something up and find time to take it to a return location. Yes, it's not a huge inconvenience, but still an inconvenience.
However, you all have very valid points. Although the damage might not look that bad, it could actually lead to issues down the road. But most importantly, I did pay for a new, undamaged carboy, not one that had a dent in it.
As such, I chatted with Amazon explaining my frustration with their delivery service as of late. This is the 2nd item this year I've had damaged in shipment. I also explained how we have seen the delivery people toss packages from several feet away onto the porch (door camera). She said she is making a note of our recent issues and said she was going to send a replacement. Luckily I won't have to wait 2 months like last time, should be here this weekend. Also told me there was no need to return, just dispose of as I see fit. Which is nice, as I won't have to drive across town over lunch one day to the return location.
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