Here's what's funny. This is a direct copy from their website that actually DOES make it false advertising and therefore unethical:
"Support: Yes we not only offer you the best delivered pricing in the business but we also support you and the product. If you should encounter any problem after purchasing our products, all you need to do is email or phone us for an immediate resolution (and we're sometimes available after hours too!). We not only make the sale but we also support you after the sale. Purchase with confidence."
http://www.****************.com/info.html
"Support: Yes we not only offer you the best delivered pricing in the business but we also support you and the product. If you should encounter any problem after purchasing our products, all you need to do is email or phone us for an immediate resolution (and we're sometimes available after hours too!). We not only make the sale but we also support you after the sale. Purchase with confidence."
http://www.****************.com/info.html