Waldo is alive and doing well. Was without phone service for 6 days but they finally sent someone out yesterday evening and got us back in service after they "INSISTED" it was trouble with the lines in my house, and after they had me change all my DSL filters, Disconnect everything connected by phone line, try different phones, pour some of my Muscadine wine through the main box out on the wall, kick the neighbors dog, shave off one side of my beard and watch Gone With The Wind 3 times in a row they finally conceded it might be on their line coming in and sure enough it was.