One advantage of buying locally, when possible, is that you can carefully inspect the carboys before purchasing. When buying used ones I am especially careful. If you run your fingernail across the visible line, you can tell whether it is a crack or not. More than once, I have purchased only some of the carboys available, or none at all. Some imperfections in the glass are normal, but if there is an actual crack, then I tell them "No thank you."It seems that the majority of carboy purchases are local /used. I have had good success with this - but there are times when carboys are needed and used ones are not available. Also - I don't have a wine making shop close by so I have to purchase over the web...
That being said - I recently tried to purchase 5 gallon and 6 gallon new Italian carboys. Results are not good:
- One cracked on the side - returned for a refund.
- One sold as new - but clearly used (debris inside).
- Two cracked on bottom - replacements in process...
I can't prove this - but I don't believe any of the cracked glass is from shipping damage - I think the vendors are sending out returns (maybe by mistake)... These are repudiable websites...
Reputable vendors should be willing to accept returns and pay the return postage if there are any cracks.