I contacted grapesforwine.com today to explain my situation. They were incredibly responsive and explained that they try to process all buckets evenly but sometimes the must/ juice ratios can be off. They offered a full refund.I just received a bucket of Pinot noir grapes and upon inspection, looks like I was shiped already pressed grapes with stems and seeds. Pitched my yeast 3 days ago and have almost no juice— no cap yet fermentation is definitely happening. The quality of the must is subpar to that of winegrapesdirect.com and will be contacting you for a full refund.