My LHBS

[2PUPs]

Well last friday I was going through my emails and saw one from my my LHBS. It was from the head of purchasing . There are 3 or 4 stores in this chain . Anyways he said he wanted to send me a kit free of charge due to the old date of kit I purchased from them earlier. I said I was already compensated on that with a lil discount on some items I bought there . He said he wanted to still send me the free kit anyways , so long story short I am getting an rjs pinot noir free of charge , should have it by thusday . Well guess I will be going to my lhbs of friday to pick up a few more items such as a couple 6 gall. glass carboys , and two more primary buckets and what ever else I can think of .

 

[robie]

Sounds like they want to do things right for their customers. Can't beat that!

 

[Flem]

Outstanding customer service.

 

[Runningwolf]

Well thats two of us telling awesome customer service stories. I just posted one today about George at FVW on the what are doing today thread. Good for you and , yes I would also be buying other stuff from him at time of pick up. Cutomer loyalty goes a long ways.

 

[2PUPs]

Well thats two of us telling awesome customer service stories. I just posted one today about George at FVW on the what are doing today thread. Good for you and , yes I would also be buying other stuff from him at time of pick up. Cutomer loyalty goes a long ways.

Pick-up , he,s going to have it deliverd to my door step . Now thats great customer service . Ships tomorrow

 

[Wade E]

That my friend you can not beat. I wouldnt shop elsewhere for a few dollars saved here and there with tat kind of store near me!

 

[joea132]

What's the name of the shop? The least you can do is give them a shout out haha!

 

[Wade E]

Yep, with service like that Ill allow it, also, next time youyr there ask them if they want to advertise here! Put up their web link if they have one!

 

[docanddeb]

I only have very small stores around here. NO real customer service. Go in, find what you want..(if they have it)... head home!

Lucky YOU!!

Debbie

 

[2PUPs]

Its called The Homebrew Emporium . They are more into beer making but do cater to winemakers also .

 

[wvbrewer]

That is awsome. I wish my store was like that, but hey have been nice.

 

[Wade E]

So Im guessing this is the Place?
https://www.beerbrew.com/

 

[2PUPs]

So Im guessing this is the Place?
https://www.beerbrew.com/

That be the place Wade.

 

[2PUPs]

lWell, I got my replacement wine kit the other day . Below is what I got , going to start it this weekend .