LOL, that is a whole 'nother story, Brian! Part of why I am so done with them. So... We ordered on April 5. Recall that the cutout around the sink was not what THREE different people there, at three different times, told me they would do after looking at a PHOTO of what I wanted. Then, as you know, I refused on delivery and they damaged my cabinet door while taking the countertop back out. Didn't say anything, just left me to find it. So, I told the salesgirl that had happened, and that I was gonna order another door that they should buy for me. She asked me to get a quote.
So THEN... get this... Wifie and I go to the showroom to again discuss the sink cutout. We arrive at what I felt was a good compromise, a 1/2 bullnose around the bump and then a 3/8 round around the rest (it really does look remarkably better). I get home and the salesgirl has sent me a $200 up-charge! To do what they told me before they'd do. Obviously it was to cover the door cost, I thought.
So I email back and say why don't we just trade the door charge for the cutting up-charge. She says get her a cost on paper from Home Depot. I made this suggestion to her because my H-D designer was already working to comp me the door as having arrived damaged. End result was that I got the door free and the designer fixed me up a cost estimate of $93... and on receipt of that estimate the counter company agreed to remove the entire $200 up-charge. I feel that confirms my suspicion that it was added just to cover the door cost.
My H-D designer has been so great through all this. The project has had several big bumps in it. I am gonna get her an appreciation plaque and give her a $100 bill when it is all done. She earned it.
BTW, the countertop company works throughout the Southeast and maybe even farther, so for anyone's future reference, it is
Natural Stone Countertops. NEVER AGAIN!!!
I would give them a bad Google review, but they curate them and remove the bad ones. Online, they are 4 or 5 stars. Nope.